Category Archives: Brokers

The Client Who Didn’t Trust Her Agent (A Wake-Up Call) At a recent team meeting, one of our brokers, Morgan, shared a story about a client who wanted to control every aspect of the deal. This client had spent eight months house-hunting, double-checking every detail and Googling everything rather than relying on professional advice. She […]

Fear can quietly poison a team from the inside. I felt it creeping into my own team recently: the market slowed, leads dried up, and suddenly that scarcity mindset set in. People started to withdraw into survival mode – holding their cards close, going uncharacteristically silent, worrying more about protecting their share than collaborating. It’s […]

Our Core Values  Designed Realty has a clear set of core values intended to guide every broker’s behavior and mindset. These values were “created… for you to be the best of the best & help avoid burn out”. They are grouped into three categories: To Be: Ethical, Curious, Knowledgeable, Prompt, Thorough, Reliable. To Display: Care, […]

How Real Estate Brokers Can Spark Joy, Create Loyal Fans, and Find Meaning in the Process Real estate isn’t just about properties and transactions, it’s about people. The most successful brokers know that turning a satisfied client into an evangelist-level client (a raving fan who eagerly refers you to others) takes more than market expertise. […]

Facing Humanity on Third Avenue This week I found myself back in Seattle, staying in Greenwood while my dad underwent major cancer surgery. With my two kids – Bailey, almost 9, and Arbor, 7 – in tow, I decided to do something unconventional: take them on a walk through one of the city’s most troubled […]

We often don’t realize how much our past haunts us. In many ways, society is like a snake eating its own tail – an ouroboros of trauma where each generation unwittingly feeds on the pain of the previous one. We barrel forward blindly down the same paths our ancestors took, chasing ideals of success or […]

When I first got into real estate, I never imagined I’d be talking openly about things like depression, mania, suicide, or psychological concepts like “loss aversion” and the “peak-end rule.” Today, I don’t just think it’s helpful, I wholeheartedly believe it is necessary. Over the years I’ve learned that being a high-performing real estate broker […]